Onlinekonto
c/o PayCenter GmbH
Clemensänger-Ring 24
85356 Freising
Helpdesk - Email
Please use our contact form for queries.
We will process all enquiries for you free of charge. Please provide a callback number and the saved Email address for quick processing.
We will process all enquiries for you free of charge. Please provide a callback number and the saved Email address for quick processing.
Block - emergency call
From Germany:
116 116
(free of charge)
From abroad:
0049* - 116 116
(fee required)
* Please note the differences in some countries with regard to the dialling code. Please verify the country codes for Germany.
* Please note the differences in some countries with regard to the dialling code. Please verify the country codes for Germany.
Help desk - Hotlines
Questions about your existing account:
08161 4060 406
Monday to Friday: 7:30 - 17:00
Saturday: 10:00 - 14:00
Questions about opening a business account:
08161 4060 415
Monday to Friday: 8:00 - 17:00
Garnishment competence team:
08161 4060 410
Monday to Friday: 8:00 - 16:30
Affiliate Program
Become an Onlinekonto partner and start receiving attractive commissions for new customers you provide.
Learn more
Learn more
Helpdesk - Fax
08161 4060 301
Our business days
We process all payment orders received each business day by 3:00 p.m.
Our business days are all working days except:
- Saturdays
- 1 January
- 6 January
- Good Friday
- Easter Monday
- 1 May
- Ascension Thursday
- Whit Monday
- Feast of Corpus Christi
- 15 August
- 3 October
- Reformation Day
- 1 November
- 24-26 December
- 31 December
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