Onlinekonto

c/o PayCenter GmbH
Clemensänger-Ring 24
85356 Freising

Helpdesk - Email

Please use our contact form for queries.
We will process all enquiries for you free of charge. Please provide a callback number and the saved Email address for quick processing.

Block - emergency call

From Germany:
116 116 (free of charge)

From abroad:
0049* - 116 116 (fee required)

* Please note the differences in some countries with regard to the dialling code. Please verify the country codes for Germany.

Help desk - Hotlines

Questions about your existing account:
08161 4060 406
    Monday to Friday: 7:30 - 18:30
 
    Saturday: 10:00 - 14:00

Questions about opening a business account:
08161 4060 415
    Monday to Friday: 8:00 - 17:00

Garnishment competence team:
08161 4060 410
    Monday to Friday: 8:00 - 16:30

Affiliate Program

Become an Onlinekonto partner and start receiving attractive commissions for new customers you provide.

Learn more

Helpdesk - Fax

08161 4060 301

Our business days

We process all payment orders received each business day by 3:00 p.m.

Our business days are all working days except:

  • Saturdays
  • 1 January
  • 6 January
  • Good Friday
  • Easter Monday
  • 1 May
  • Ascension Thursday
  • Whit Monday
  • Feast of Corpus Christi
  • 15 August
  • 3 October
  • Reformation Day
  • 1 November
  • 24-26 December
  • 31 December

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